Casa Andina Hoteles selects Amadeus to drive direct bookings and deepen guest relationships

June 9, 2022

Last updated: June 9, 2022

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Implementation of Amadeus' iHotelier® central reservation system and GMS guest management solution will position influential Peruvian hotel chain to accelerate future growth.

Amadeus, the leading travel technology provider, and Casa Andina , the leading Peruvian hotel chain, today announced a new partnership to expand the company's relationship with its guests, modernize marketing and booking practices, and extend the reach of the chain's offerings through strategic distribution channels.

Through this new partnership, Casa Andina will use Amadeus' iHotelier® Central Reservation System and Guest Management Solution (GMS). With Amadeus' GMS, Casa Andina can leverage the capabilities of a complete marketing automation solution to deliver the right promotion to the right guest at the right time, further personalizing the booking experience and driving sales opportunities for the hotel. With iHotelier®, the chain can leverage a powerful booking engine that provides travelers with an optimized shopping experience while maximizing direct conversions for its properties. iHotelier® will also integrate the chain's content with online travel agencies, metasearch engines and global distribution systems to increase visibility in the marketplace.

The chain has 34 properties in 23 different destinations throughout Peru and four different hotel profiles to cater to all types of customers. To attract the right traveler in greater numbers - and continue to offer unique experiences - it is important for hoteliers to position themselves in a personalized way across different marketing and distribution channels.

With expansion plans and a rapid recovery in hotel demand following the height of the pandemic, Casa Andina sought a strong partner with a full suite of solutions for in-house teams to work on expanding its offering. The intelligence capabilities and powerful booking engine will provide the visibility Casa Andina needs to implement its expansion plan and further enhance its relationship with guests.

"The agreement with Amadeus is a milestone for our network. Our goal is to take a personalized approach with the traveler before, during and after the stay. To do this, it is crucial to work with a proven partner that offers robust tools to support our business strategy. The breadth of Amadeus' integrated solutions will undoubtedly enhance our ability to meet our guests' expectations," said Juan Stoessel, CEO of Casa Andina.

"We are delighted to partner with Casa Andina and support their ability to target and acquire new guests with effective distribution and personalization strategies. This new partnership is undoubtedly a milestone for the hospitality industry not only in Peru, but throughout Latin America, and demonstrates the strength of our technology, highlighting the growing importance of working with a single provider that offers all the technology solutions a hotel needs to thrive," said Sergio G. Rosarios, Regional Vice President, Latin America and the Caribbean, Hospitality, Amadeus.

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